RETURNS and EXCHANGES: Any product(s) to be returned or exchanged must be unopened, in new condition and in resalable condition as determined by SELLER.

BUYER must request a Return Goods Authorization (RGA) from SELLER prior to the return or exchange of product(s).

RETURNS: Products which are being returned for credit or refund will be subject to a 20% restocking charge of the net purchase price, exclusive of taxes. Shipping charges are not refundable.

EXCHANGES: Product(s) will be exchanged with no restocking charge, based on the net purchase price, exclusive of shipping and handling charges.  BUYER will be billed for additional charges if any, and the shipping charges for the new product(s).

NOTE: Design, set-up, production sample, tooling and consulting charges and not refundable. Products manufactured on a custom or production basis, cannot be returned or exchanged.